Privacy policy
Overview
NetCoder AI respects your privacy. This policy explains how we handle personal information when you use netcoderai.digital or enquire about our chart pattern training programmes.
Who controls your data
NetCoder AI, 64 Ocean Street, Parliament House, New South Wales, 2000, Australia. Email: hello@netcoderai.digital. Phone: (02) 8663 6071.
Information we collect
- Identity and contact details you submit (name, email, phone, message content)
- Programme preferences and experience level you choose to share
- Technical data such as browser type, approximate location derived from IP, and pages viewed when analytics cookies are accepted
- Records of enrolment, attendance, and invoices when you join a programme
How we use information
- To respond to enquiries and schedule training
- To deliver programmes and send related materials
- To improve the website when analytics are consented
- To meet legal, accounting, and consumer-law obligations
Legal bases
We process information where necessary to take steps at your request before a contract, to perform a contract for training, to meet legal duties, or with your consent (for optional cookies and marketing emails, if offered).
Sharing
We do not sell personal information. We may share data with service providers who host email, scheduling, or site infrastructure under confidentiality obligations, or when required by law.
Storage and retention
Data is stored with providers appropriate for Australian operations. Enquiry records are kept as long as needed to manage your request and for a reasonable period afterward. Enrolment and invoice records are retained for the periods required by Australian tax and consumer law.
Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission over the internet is fully secure.
Your rights
You may request access to, correction of, or deletion of personal information we hold, subject to legal exceptions. Contact hello@netcoderai.digital. You may also complain to the Office of the Australian Information Commissioner (OAIC).
Cookies
See our cookie policy for details on essential and optional cookies and how to change your preference.
Overseas disclosure
Some infrastructure providers may process data in other countries. Where that occurs, we take steps to ensure appropriate safeguards.
Updates
We may update this policy by posting changes on this page with a revised date.